Privacy Policy

Effective Date: April 20, 2026

Last Updated: April 20, 2026

At ANCSEM, we respect your privacy and are committed to protecting the personal information you may provide through our website or during business communications with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your information.

By using our website or contacting us through our online channels, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily submit when you contact us through our website, email, phone, WhatsApp, or other communication channels.

We use that information to respond to your inquiries, provide quotations, communicate about products or projects, improve our services, and support normal business operations.

We do not sell your personal information to third parties.

We may use trusted service providers to help operate our website, communication systems, or analytics tools.

If you have questions about how your information is handled, you may contact us using the details listed at the end of this Privacy Policy.

We may collect information that you voluntarily provide to us, including:

• Your name
• Company name
• Email address
• Phone number
• WhatsApp number
• Country or region
• Project details, inquiry content, or other information you submit to us

We may also collect certain technical or usage information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring pages
• Pages visited
• Time spent on the website
• Other basic analytics data

This information helps us understand how visitors use our website and how we can improve its performance and usability.

We may use your information for the following purposes:

• To respond to your inquiries
• To provide quotations, product information, or project support
• To communicate with you about your request or cooperation opportunity
• To improve our website, services, and user experience
• To manage internal business operations
• To maintain website security and prevent abuse
• To comply with legal obligations when required

We only use personal information where there is a legitimate business reason or where you have voluntarily provided the information to us.

We may collect information through:

• Contact forms submitted on our website
• Direct email communication
• Phone calls
• WhatsApp messages
• Requests for quotations or product information
• Website analytics tools
• Cookies and similar technologies, where applicable

In most cases, the information we collect comes directly from you when you choose to contact us.

Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, and enhance the browsing experience.

Cookies are small files stored on your device that help websites recognize repeat visitors and remember preferences. We may also use analytics services to understand traffic patterns, page performance, and visitor interactions.

You can usually control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

We do not sell, rent, or trade your personal information.

We may share your information only in limited situations, such as:

• With trusted service providers who help us operate our website or communication systems
• With technical, hosting, or analytics partners supporting normal website operations
• When required by law, regulation, legal process, or government request
• When necessary to protect our legal rights, website security, or business interests

Any third-party access is limited to the extent reasonably necessary for the relevant service or legal purpose.

We retain personal information only for as long as reasonably necessary for business communication, customer service, recordkeeping, legal compliance, or other legitimate operational purposes.

If the information is no longer needed for these purposes, we will take reasonable steps to delete it or store it in a manner that no longer identifies you personally, where appropriate.

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we make reasonable efforts to safeguard your information, we cannot guarantee absolute security.

Because we operate in international business communications, your information may be transmitted across different countries or regions depending on your inquiry, communication channel, hosting environment, or service provider infrastructure.

By contacting us or using our website, you understand that your information may be processed outside your local jurisdiction where applicable.

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we may hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, where appropriate
• Object to certain uses of your information
• Withdraw consent where processing is based on consent

If you would like to make a request regarding your personal information, please contact us using the contact details below. We will respond within a reasonable time, subject to applicable legal and operational requirements.

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has submitted personal information to us, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after any changes are posted will indicate your acceptance of those changes.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sichuan Ankesen Technology Co., Ltd.

Email: [email protected]

Phone: +86-15294482567

WhatsApp: 18512843888

Address: 12 Building, Yinlong International, Longtan Sub-district, Chenghua District, Chengdu City, Sichuan Province